Website Ownership
The website accessible at moodthca.uk is the exclusive property of the MoodTHCA Group. Some features of the website may be subject to additional terms or guidelines, which will be clearly stated where applicable.
By accessing or browsing this site, you confirm your agreement with these Terms of Use and affirm that you possess the legal capacity and authority to enter into such an agreement. You must be 18 years or older and not a U.S. citizen to use this site. If you disagree with any part of these terms, please refrain from using the MoodTHCA website.
Subject to compliance with these terms, MoodTHCA grants you a non-transferable, non-exclusive, and revocable license to use the website strictly for personal and non-commercial purposes.
In these terms, “MoodTHCA”, “we”, “our”, or “the company” refers to the operator.
“You”, “user”, “customer”, or “account holder” refers to the individual accessing the website or placing an order.
We guarantee that no personal data you provide will ever be shared with third parties. Additionally, we commit to permanently deleting your data upon request. All user data is stored in a secure, AES-encrypted format, and can be erased by contacting our support team.
MoodTHCA reserves the right to modify or update these terms at any time — except our privacy promise, which will always remain in place.
An account is not required to place an order on MoodTHCA. If you choose to register, you do not need to provide personal identification data. All shipping details are encrypted, stored securely, and never shared externally.
You are responsible for maintaining the security of your login details. MoodTHCA may suspend, disable, or deny access to any account at its discretion. If you cannot access your account, please contact support.
You can request the permanent deletion of your account and data at any time. If you’re unable to do so yourself, our support team will assist you.
By purchasing from our site, you acknowledge full understanding of the nature of the products. You agree not to resell them or provide them to any individual under the age of 18.
By using our services, you consent to receiving notifications related to your orders, support, or promotions — unless you opt out of marketing emails.
We may also send personalized offers no more than twice per topic per month. All communication must remain respectful. Abusive or inappropriate behavior will result in termination of service.
You may incur various charges, such as:
Item Price: Shown on the product page and includes any discounts.
Delivery Fee: Covers postage and packaging. Delivery fees may be waived for larger orders.
Refunds and returns are not available due to the discreet nature of our operations. Once payment is received and the order is confirmed, all sales are final.
We take discretion and quality seriously. Orders are shipped in odor-proof, plain packaging with no branding.
If you select tracked shipping and your order is lost or stopped, we will replace it at no extra cost.
However, if tracking shows the package as delivered, and the customer claims non-receipt, we defer to the courier’s delivery confirmation. In such cases, no refund or replacement will be issued.
⚠️ For untracked orders, we do not offer replacements or refunds under any circumstance.
If you have further questions or need clarification, please contact our team at any time.
