🌟 What Our Customers Say on Trustpilot We’re proud of the trust our customers place in us — and we believe in full transparency. Curious about what others think? 💬 Take a look at our verified customer feedback on Trustpilot, one of the world’s most trusted review platforms: 👉 Read our reviews on Trustpilot Your opinion means everything to us. We’re committed to delivering the best cannabis shopping experience across the UK — every time.

🚨How to Spot a Scam Cannabis Website Staying safe online is crucial, especially when shopping for cannabis in the UK. Here are key warning signs to watch for: 🔹 Unrealistically Large Strain Selection If a site lists dozens or even hundreds of different strains — many of them rare or exotic — be cautious. It’s unlikely a single supplier holds that much inventory unless they’re a verified marketplace. Too much variety with no clear sourcing is often a red flag. 🔹 "Too Good to Be True" Offers If prices are far below the market average or every product promises miracle results, trust your instincts. Scammers use attractive deals to lure in first-time buyers. Quality products come at a fair — not suspiciously cheap — price. 🔹 Bulk-Only Sales or High Minimum Orders Many scam sites push customers to buy in bulk or require high minimum orders. Why? Because they don’t expect you to come back. Once they’ve taken your money, their goal is profit from a one-time hit — not building a relationship or reputation.

At MOODTHCA , we strongly believe that the UK is moving steadily toward the legalization of cannabis — and we’re committed to being part of that future. We aim to position ourselves early in the market, building trust, infrastructure, and community before full legalization arrives. In the meantime, we’re also preparing to launch our deep web platform to ensure even greater privacy and accessibility for our customers. Stay tuned — the future is green. 🌱

While we primarily operate within the UK, we’re also able to accommodate international customers on a case-by-case basis. If you're located outside the UK and interested in placing an order, please contact us directly to discuss shipping options, availability, and any regional restrictions. We're happy to assist with tailored solutions whenever possible

If your order arrives damaged or contains the wrong item(s), please contact us immediately via the Contact Us form or our live support chat. To help us resolve the issue quickly and fairly, we strongly recommend recording an unboxing video when opening your package. This serves as helpful proof for our support team and ensures we can offer you the best possible resolution. Your satisfaction is important to us — we’re here to make it right.

Please ensure your shipping information is accurate at checkout — it is the customer’s sole responsibility to provide correct delivery details. If you've placed an order and notice an error, contact our support team immediately so we can try to update it before dispatch. ⚠️ We do not offer refunds or replacements for orders shipped to incorrect addresses provided by the customer.

🔍 Why We Don’t Share Tracking Numbers by Default For privacy and security reasons, we don’t automatically share tracking numbers with customers. This approach is standard practice in the industry — including on well-established dark web marketplaces — and is designed to protect both our customers and our operations. That said, the tracking number is always used internally to monitor the shipment. In the rare event that your order is delayed, lost, or disputed, we will use it to verify the situation and either refund or reship your package accordingly. ✅ Think of it as your built-in guarantee — your order is protected, even if the tracking isn’t visible by default.

📧 Trouble Receiving Emails? Unfortunately, major providers like Hotmail, Outlook, and Gmail are currently blocking our emails, likely due to a third-party complaint. As a result, some order confirmation and update emails may not be delivered to your inbox. To avoid this issue, we recommend: ✅ Creating an account on our website to track your order directly ✅ Using a privacy-focused email provider, such as ProtonMail ProtonMail offers end-to-end encryption and strong privacy protection — meaning only you can access your messages unless someone has both your password and direct account access. Your privacy matters to us — and we’re here to help ensure your experience is smooth and secure.

🔐 Your Privacy Comes First We do not require your real name — only the information needed for successful delivery (such as a valid shipping address). Registration is optional, and we never collect more data than necessary. Our organization is committed to strict privacy standards. We never share customer details with third parties. Our servers are hosted in secure, private environments, and in the unlikely event of a security breach, all sensitive data is designed to be permanently destroyed at the hardware level. Your trust and anonymity are core to how we operate.

💱 About Blockchain Transactions & Wallet Safety While blockchain transactions are public and permanently recorded, they do not contain any personal information. Your identity is never tied to the transaction itself. To further protect your privacy, we regularly rotate our wallet addresses, making it virtually impossible to link any payment directly to you or to us. 🚨 Important: Only send payments to the wallet address displayed at checkout. Addresses change frequently for your protection — using an outdated one may result in loss of funds. Your privacy and security are our top priorities.

Delivery Guarantee & Lost Packages We’re proud to maintain a 99% successful delivery rate, thanks to our strict and discreet packaging process. However, we recognize that rare issues may occur — whether due to an internal error, courier mishandling, or theft. If you have not received your order within the expected timeframe, please don’t hesitate to contact us. We’ll investigate the status of your shipment using internal tracking data. ✅ If tracking confirms the package is lost, we’ll issue a free replacement — no questions asked. ❌ If the tracking status shows as “Delivered,” we consider the order complete and cannot offer a replacement, as we rely on official courier data. We appreciate your understanding and are always here to help resolve any issues.

Due to the nature of our products and the high level of privacy we maintain, we are currently unable to accept returns. We understand this may be inconvenient, but this policy is in place to protect both our customers and our operations. If you have any issues with your order, please don’t hesitate to contact us — we’ll do our best to resolve it fairly.

There are many trusted exchanges and apps that make it easy to buy cryptocurrency. For example: 🔹 Coinomi is a popular wallet that lets you purchase Bitcoin directly into your wallet, offering both convenience and privacy. Other options include platforms like Binance, Kraken, Coinbase, or Crypto.com, where you can buy crypto using a debit card, bank transfer, or other methods — then send it to your own wallet for safe keeping. Always double-check the wallet address before sending funds, and consider starting with a small amount if you're new to crypto.